Returns & Exchanges
At The Wabi Sabi Shop, we embrace the beauty of imperfection, but we want you to be completely at peace with your purchase. If a piece doesn't resonate with your home, we offer a 30-day return window for items in their original, soulful condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully wrap your items in their original eco-friendly packaging to ensure they are protected during their journey back to us.
- 3.Affix the Label
Download and print the pre-paid shipping label provided via email and securely attach it to the outside of your parcel.
- 4.Await Your Refund
Once our artisans inspect the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.