Frequently Asked Questions

Finding beauty in imperfection and answers to your queries.

What is the philosophy behind your products?

Our collection is inspired by the Japanese aesthetic of Wabi Sabi, which celebrates natural materials, craftsmanship, and the beauty found in imperfection and transience.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days within the continental US. For handmade or artisan-direct pieces, please allow up to 14 days for delivery.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and package weight.

What is your return policy for home decor?

We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that unique, one-of-a-kind vintage pieces are final sale.

How should I care for my natural wood and ceramic items?

We recommend hand-washing ceramics with mild soap and treating wooden items with food-grade mineral oil periodically to maintain their natural luster and prevent cracking.

Are your products sustainably sourced?

Sustainability is core to our mission. We prioritize working with artisans who use reclaimed wood, recycled clay, and organic textiles to minimize environmental impact.